Shipping policy

Last updated: 31 July 2026

At Jackols, we are pleased to offer FREE Standard Shipping across the United States. We aim to provide clear, reliable, and transparent delivery services for all customer orders.

1. Shipping Times & Order Processing

All shipping parameters are configured for deliveries within the United States:

Order Cut-off Time: 5:00 PM (Eastern Time) - Monday to Friday
Order Handling Time: 1 - 2 Business Days (Mon-Fri)
Transit Time: 8 - 13 Business Days (Mon-Fri)
Total Delivery Time: 9 - 15 Business Days

2. Shipping Charges

We believe in honest and transparent pricing, which is why we offer:

Standard Shipping: FREE ($0.00 USD) on all orders within the United States.
Hidden Charges: None. The total amount shown at checkout is the final price you pay.

3. Shipping Carriers

We work with trusted courier services to ensure safe delivery across the USA:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
DHL

4. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier operations, severe weather conditions, public holidays, or high seasonal demand.

If your order has not arrived within 3 business days after the estimated delivery period, please contact us at support@jackols.store with your order number.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking number and direct link to track your shipment.

You can use this tracking number to monitor your package directly through the carrier's tracking portal.

6. Incorrect Address Information

Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.

Jackols is not responsible for shipping delays, returned packages, or delivery failures caused by incorrect or incomplete shipping information provided by the customer.